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HELP CENTER

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  1. Omada Health
  2. Your Account
  3. Account Updates

Account Updates

  • How do I save or print a Lesson?
  • How Do I Disable Personalized Omada Push Notifications on my Mobile Device?
  • Do you have the latest Android app version? 
  • How do I add or change my profile photo on my mobile app?
  • How do I update my name, phone number, or email address on my mobile app?
  • What is my Progress page?
  • How do I update the mobile app?
  • How do I view and complete a new Lesson?
  • How do I update my intro note to my group?
  • How do I resume a Lesson?
  • Why didn't I receive a 16-week questionnaire/survey?
  • How do I turn off notifications from the mobile app?
  • Why doesn't the link to my 16-week survey work?
  • How do I view and complete my lessons/resources on my mobile app?
  • How do I update notification preferences? [for Web]
  • How can I contact my Focus community through the website?
  • How do I update my shipping address?
  • How do I view and complete a new Lesson or access Resources on the web?
  • How do I add or change my profile picture on the web browser (website)?
  • How do I update or create a nickname through a web browser (website)?
  • How is my weight-loss goal calculated after the first 16 weeks?
  • How do I update my name, phone number, or email address on the web browser (website)?
  • Why am I only receiving a single daily email now after my first 16 weeks in the program?
  • What can I change in Settings? [for Web]
  • How can I update my email address?
  • How do I log into Omada?
  • How do I reset my password?
  • What if I didn't receive the password reset email?
  • How do I use Omada on an iPad?

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