How soon will I get my prescription after I enroll?

Here’s the typical timeline from enrollment through receiving your medication.

1. After enrolling, you’ll set up your account, meet your care team, and schedule your first visit with your Wheel provider. Wheel is the telehealth provider group that manages your prescribing visits.
2. If your Wheel provider determines a GLP-1 is right for you, they’ll send your prescription to a pharmacy right after your visit.
3. If your prescription goes to a manufacturer-direct pharmacy, here’s what to expect:
   1. LillyDirect (Zepbound, Foundayo): you’ll typically get a text confirming receipt within about a day, then a separate payment link within about 1–2 business days.
   2. NovoCare Pharmacy (Wegovy pen or pill): you’ll get a confirmation, then a separate checkout message to set up your account and pay once your order is ready.
4. Your medication ships after you complete payment, so keep an eye on your texts and email for that checkout step.
5. If you chose your own pharmacy instead, check with that pharmacy directly for their typical fill time.

Please note: Haven’t heard anything after a few business days? Reach out to us and we’ll help you check on it.