You can switch pharmacies after your initial selection right from your Care Plan for your next fill. Each time you fill, you will be asked to confirm your pharmacy selection.
- Within your Omada app, go to your medication card under Care Plan, tap View Details, and look for the option to change your pharmacy.
- If your medication is on our manufacturer-direct list, you can switch between manufacturer-direct fulfillment and choosing your own pharmacy from there.
- Keep in mind: your price may change when you switch pharmacies. Manufacturer-direct pricing only applies if your prescription is actually sent to LillyDirect or NovoCare.
- If you already paid at your original pharmacy and want to switch before your next fill, you'll need to request any refund from that pharmacy directly. We're not able to move a payment between pharmacies.