Your Physical Therapist will always start your appointment by calling you through the Omada for Joint and Muscle Health app. A notification will appear on your phone saying "Omada Appointment" with a red X and a blue checkmark. To join, please select the blue checkmark.
To proceed to the video appointment with your provider, allow "Omada for Joint and Muscle Health" to access the Camera and Microphone. This will open the mobile app and establish the video connection with your provider.