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HELP CENTER

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  1. Omada Health
  2. Scale
  3. Wireless Scale

Wireless Scale

  • Why am I seeing an error message on my scale?
  • Omada Scale Quick Start Guide
  • My scale displays "Step off". What can I do?
  • How does the scale transmit my weight?
  • Can others use my scale?
  • How do I use the scale?
  • How do I reset my scale?
  • Why do I see different weights on my scale and in my Omada app?
  • Why didn’t I receive a confirmation email about the scale being linked to my account?
  • My scale says “Sent.” Why aren’t the weights appearing on my account?

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