Recurring payments are charged on the same date each month as your enrollment date, starting the month after you enroll. The fee collected is for the following month's participation. If your payment date does not exist in a month, the payment will be charged on the closest day within the same month (e.g., if you enroll January 30, the recurring payment is February 28, the last day of the month).
Articles in this section
- How do I cancel my membership with Active&Fit Direct? (Cigna)
- Do I ever have to pay a fitness center directly to participate in the Active&Fit Direct program? (Cigna)
- What is the process for complaints against a fitness center? (Cigna)
- Do I get an Active&Fit Direct fitness card? If so, how is one obtained? (Cigna)
- How do I nominate a fitness center to be included in the Active&Fit Direct network? (Cigna)
- Can I continue to use my existing fitness center? (Cigna)
- When are monthly payments charged? (Cigna)
- Once enrolled, when can I start using the fitness center? (Cigna)
- How can I enroll in the Active&Fit Direct program? (Cigna)
- Can I try out a fitness center before enrolling? (Cigna)