Most mobile phones are able to track your steps automatically, but there are some minimum requirements for this feature to work.
Please note that if you have multiple Android devices connected to your account, then automatic step tracking may not remain checked on your main device.
- Samsung phones are capable of tracking a user's steps through the S Health app with OS Android 5.0 Kit Kat or higher.
- Non-Samsung phones are capable of tracking a user's steps through the Google Fit app. Google Fit can be downloaded for free from the Play Store.
Instructions for Samsung Phones
This is a two-step process:
- In the Omada app, tap the three horizontal bars to open your sidebar menu.
- Tap "Settings."
- Next to the words "Auto Step Tracking", tap on the box so that that the checkmark appears (box should appear blue with a white checkmark).
- Select "Samsung Health."
- Make sure that all toggles are green. Then click "Done"
Now, navigate back to your apps on your Android mobile device.
1. Locate the "S Health" icon on your home screen.
2. Tap on the 3 dots in the top right corner of the screen.
3. Tap on "Settings".
4. Under Privacy, tap on "Data Permissions".
5. Tap on "Omada".
6. Make sure both "All permissions" and "Daily step count trend" are toggled on.
Instructions for non-Samsung phones
The app Google Fit must be downloaded on non-Samsung devices before enabling auto step tracking. Once Google Fit has been downloaded from the Play Store, navigate back to the Omada app and follow the instructions below.
1. In the Omada app, tap the three horizontal bars to open your sidebar menu.
2. Tap "Settings."
3. Next to the words "Auto step tracking", tap on the square to enable step tracking (should appear blue with a white checkmark).
4. Select "Google Fit."
5. A message will pop up asking to "Choose an account to continue to Omada". Select the email associated with your Android device.
6. An additional message will pop up stating "Omada wants to access you Google Account". Click ALLOW.