Most mobile phones are able to track your steps automatically, but there are some minimum requirements for this feature to work.
Requirements:
Android: You must have an OS 9.0 or higher for these features to work.
- Please note, phones that are on Android 4.4 or below will not be able to download a new version of the Omada app.
Please click here for instructions on how to connect your iPhone to Google Health (Fitbit).
Note: Please allow 2 days for Google Health (Fitbit) to establish a connection and send your data to Omada.
Instructions:
- Please download the Omada app by opening this link from your mobile device.
- For Android users, please be sure to select the Google Play icon.
- Alternatively, you can also download our app by searching for Omada in the Google Play Store.
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Please ensure that you have the Google Health (Fitbit) app downloaded on your mobile device.
1.
- Log in to the Omada mobile app.
- If you are already logged in to the Omada mobile app, please log out and log back in.
- Within the Omada app Home page, tap the photo icon in the upper right corner of your screen.
- Tap on the Settings gear icon.
- Navigate to the Account section and tap Log Out.
- Log back in with your credentials.
- If you are already logged in to the Omada mobile app, please log out and log back in.
- Once you have logged into your Omada mobile app, tap the the photo icon in the upper right corner of your screen on the Home page.
- Tap on the Settings gear icon.
- Navigate to the Health Tracking section and tap Apps & Devices.
- Tap on Health Connect to connect your Google Health (Fitbit) account with Omada.
- A prompt should appear asking you to share health data between Omada & Health Connect. Tap Connect to Health Connect.
- Select Allow all permissions when the permissions dialog comes up, and click Allow.
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(Optional, but recommended) Enable Access past data and Access data in the background, and click Allow.
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You should now see a checkmark next to Health Connect within the Omada app. This indicates your steps data has been connected.
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If you would like to disconnect your Fitbit from the Omada app, tap Health Connect. A prompt should appear asking if you would like to Disconnect syncing with Health Connect? Tap Yes.
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On the phone, go to Settings -> Security & privacy -> Privacy controls -> Health Connect and ensure Google Health (Fitbit) is in your health apps list.
- Click on Google Health to make sure all permissions are allowed to read/write to Health Connect.
- If Google Health (Fitbit) isn’t in the list, click on See more health apps, and allow Google Health access
- For more details see the Health Connect member support guide: Health Connect — Member Support Troubleshooting Guide