You may contact your Digital Health Coach or a Specialist through private message in the Omada Health web browser or mobile app.
To view instructions on messaging via web browser click here.
Note: Members in a Type 2 Diabetes and/or Hypertension program may have access to consultations with a Specialist. Consultations must be enabled by a Specialist. If a consultation is not enabled, members will see a banner that says "Have a question for a specialist? Message your coach to request a consultation." Once a consultation is complete, members will always have view access to their specialist messaging.
To send a private message to your Digital Health Coach or to reply to your Specialist through the Omada mobile app:
- Download the Omada Health mobile app in the App store (iPhone) or Google Play store (Android).
- Open the mobile app and log in to your Omada Health account
- Select the Messages icon at the bottom of the screen:
4. Select the Health Coach or Specialist you would like to message.
5. You will then be able to send a message.