- Please log in to the web version of Omada at https://app.omadahealth.com/login. Please note, this feature is not available via the mobile application. Once you have logged in, click on Tracking from the left-hand navigation panel.
- Once From your Tracking page, scroll to the bottom of the page for the “Activity” box. Click on Connect Activity Tracker.
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Once you click the link, you will be directed to a new window where you can "Choose your source", as shown below. Select your device, such as Fitbit, Garmin, etc.
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A new window will pop-up where you will be prompted to log into your account for your selected device. Logging in will allow your activity information to sync with the Omada program. Your login screen may appear different from the below image depending on which device/browser you are using.
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Complete the log-in process for your device.
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Select Allow All and click on Allow to give syncing permissions to HumanAPI. Please note that Omada will be able to only access step data, but you must allow all data to be shared.
- You will see a page that confirms your device has been connected. Please contact your device manufacturer if you do not see this page or have trouble completing this step. Then return to this page when you have successfully logged in.
- If you run into any problems, please contact your device’s support team for further troubleshooting:
- Click the big green Done button in the upper right corner. Now you're all set! Please note that it may take up to 48 hours for steps to begin to sync to your Omada account.
You may disconnect an activity tracker at any time. If your steps still are not syncing correctly after connecting your device, please view this article or contact us.