You may contact your Digital Health Coach through private messages in Omada.
To send a private message to your Digital Health Coach through the Omada website:
Log in to Omada from a web browser at https://app.omadahealth.com/login.
Click Coach in the left-hand navigation panel on your Omada homepage.
Enter your message into the text box provided.
- Use the drop down menu to select the health coach to message (Only applies if your coach has had a stand-in).
- Click Send.
You may view a history of your private messages with your Digital Health Coach under the Coach section at any time.
(Note that clicking on the Help and Feedback button in the lower left of your page will send a message to Omada Support that your Digital Health Coach cannot view.)